Policy
MSU Health Care is committed to providing a safe environment for patients and staff. All patients are entitled to have their medical interactions conducted with appropriate privacy and confidentiality protections. Informed consent will be obtained for all sensitive examinations, treatments, procedures, or consultations.
Patients are entitled to have a chaperone and a support person present for any examination, treatment, procedure, or consultation. Chaperones must be offered for all sensitive examinations, treatments, procedures, or consultations, as defined below, regardless of age. A chaperone may be declined by the patient or patient’s parent, guardian, or authorized legal representative by signing a written waiver.
Providers have the right to request a chaperone regardless of the patient, guardian or authorized legal representative having signed a chaperone waiver.
Providers who are contracted to work in non-MSU Health Care organizations must follow the policies of that organization.
Purpose
All medical interactions have the potential to be uncomfortable or difficult for patients. Medical examinations, treatments, or procedures, including sensitive examinations, treatments, procedures, or consultations, may predispose patients to feelings of vulnerability and emotional discomfort. Patient response to those feelings will vary based on individual beliefs, religion, culture, capacity and experience. Emphasis on privacy and the presence of a Chaperone provide benefits to both patients and Providers.
Definitions
Effective Date: 10/2026
Last Review/Revise Date: 10/2026
Next Review: 10/2029
PolicyStat ID: 21600710
Area: Administration
Process
Any chaperone who witnesses inappropriate or unacceptable behavior on the part of a healthcare provider is required to report it immediately.
Chaperones are intended to create a safe environment for both patients and providers.
Adult patients who are able make their own medical decisions have the right to decline the presence of a chaperone by signing a waiver (this will be noted in the patient record).
Minor patients:
A parent, guardian, or legally authorized representative may decline a chaperone for a minor patient by signing a written waiver. However, providers may decide not to perform an exam or procedure without a chaperone present.
Please Note: Providers retain the right to require a chaperone, even if a patient or legally authorized representative has signed a waiver declining one.
A sensitive examination or procedure includes the physical examination of or a procedure involving the genitalia or rectum (regardless of gender) or female breast. No sensitive examinations will be performed via telehealth.
View the Patient Guide to Adult Sensitive Exams
View the Patient & Family Guide to Pediatric Sensitive Exams